Where do we find my purchase history?

To examine your purchase history, please check the guides below:

IвЂ™ve seen another site which provides in-game items for Supercell games. Could I purchase from them?

If you would like make an in-app purchase, the only method is to purchase through the overall game it self in your smart phone. Watch out for any 3rd party web sites that vow you improvements for the games (like вЂњfree gemвЂќ internet sites, etc). These websites may gather your information that is personal, or both, and frequently never ever deliver the promised in-game items. Offering, redeeming or dealing digital in-game money is otherwise prohibited by our regards to provider.

IMPORTANT: just like any such thing associated with the world-wide-web, continue to keep your passwords to yourself and think about changing them for a daily basis. Supercell will not ask you to answer for the game account password(s) or credit card information.

IвЂ™ve received a bill for the purchase i did make nвЂ™t. exactly What must I do if we suspect fraudulent task?

If neither you nor someone else who has got use of your device have actually played certainly one of our games, however you have now been billed for a purchase(s) made inside our games, the likelihood is that the Bing or Apple account had been compromised. If that’s the case, instantly contact Apple or Bing by after the guidelines below:

For Apple (iOS) products: see Apple support and choose the “Contact iTunes store support” website website link, then “Purchases, billing and redemption” and select the choice that fits you most readily useful.

For Google (Android os) products: Please deliver a contact to moms and dads@supercell.com or contact us straight through in-game help when you go to Settings > Help & help then touch “call us” within the top right hand part. In your message please state the title https://hookupwebsites.org/pl/talkwithstranger-recenzja/ for the game the purchase ended up being manufactured in and include the receipt of this purchase. The transaction ID (appears such as this – GPA.1234-1234-1234-12345) in the bottom regarding the document should be noticeable. Receipts for deals have already been emailed for your requirements by Google after each purchase..

At transactions@supercell.com if youвЂ™ve already contacted Apple or Google about suspected fraudulent activity and theyвЂ™ve sent you to us, please contact us. Make sure to add certain details like just just exactly what occurred so when, deal ID receipts, appropriate screenshots, etc.

How do I contact Supercell?

Like we said, weвЂ™re here to aid! You can contact us if you have any more questions, there are several ways!

COULD I CALL SUPERCELL?

We do not provide help via phone but our company is simple to achieve either directly from in the game or via e-mail. Our well trained support staff is very happy to answr fully your concerns 24/7 into the languages that are following Arabic, Dutch, Chinese (Simplified & conventional), English, Farsi, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, Turkish and Vietnamese.

JUST HOW TO E MAIL US STRAIGHT FROM IN THE GAME

CONTACT VIA E-MAIL

You can easily deliver us a message at parents@supercell.com. In your e-mail, make sure to add any certain details that would be of good use, like exactly exactly just what took place so when, possible transaction ID receipts, appropriate screenshots, etc.

WHERE IS SUPERCELL SITUATED?

Supercell’s Headquarter is with in Helsinki, Finland. Furthermore we now have workplaces in san francisco bay area, Tokyo, Shanghai and Seoul.

Protection Checklist

Supercell’s games are created to be enjoyed. They may be a good way to|way that is great} destress and simply take some slack. Should you feel as if your youngster is not having much enjoyable utilizing the games, then you shouldn’t be afraid to talk with them about any of it. Below is things that can be worth speaking about together with your kid.

HAVE A DISCUSSION TOGETHER WITH YOUR CHILD REGARDING GAMING

speak about gaming practices. Encourage them to speak to you about anything that upsets them.

We advice showing interest and also playing along with your youngster at regular periods. Helpful hint: proceed through in-game tutorials and game guides together so as to make certain the two of you understand how the game works. In specific, you and your kid should be aware how exactly to make use of the mute and report device.

Make fully sure your young child’s in-game nickname just isn’t their genuine title. You may also want to test if their nickname is improper.

Get knowledgeable about means to limit or turn fully down purchases that are in-app unit.

Carefully talk about the threats of conversing with strangers online. They ought to produce a skepticism that is healthy of they may be speaking to and in just what. Key things they ought not to share include: gender, age, location, ethnicity, faith, sex, height, hobbies

If all things fail along with your youngster incurs in-game issues, report it therefore we can really help.

On Line Slang Guide

An original language that is new emerged online, specially in games. Below are some widely used terms, along with what they suggest. are available handy when having a discussion together with your son or daughter about gaming.